I have over 3 years works of experience working in the BPO industry. Currently, I work as a Customer Experience Executive, where I provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
I have 2 years of experience responding via email to the customer by providing accurate and correct resolutions.
English has been my 2nd language, and I've been using it to communicate effectively with customers for over 3 years as a Customer Service Agent.
Writing emails is one of the skills required for the Customer Service Agent, and for the last 3 years, I've been sending emails with a correct resolution to the customer.
I have undergone extensive SMM training, and with the help of this, I learned to execute my skills and knowledge to the growth of the business.
For over 3 years, I have provided exceptional customer service to the customer, whether via email, phone, or chat.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.