I do have work experience as a Call Center Agent and become a Customer Service for 3 years. where I assist a clinic for pulmonologists and help every patient with their concerns such as refilling medicine, scheduling, Insurance, enrolling patients, order processing, and much more virtually.
I do have a complete set such as a Laptop, 27" Monitor noise canceling headset, fast internet connection, and a quiet room to work.I am capable of working with your company because I have the experience and I already handled any situational problem talking to an irate customer/patient. I will be more than happy to work for your company and will do my best being customer service.Tools I've used before:Mango DialerTSI HealthcareNextGen (Electronic Health Record)PhreesiaGoogle DocsTeamsOutlookSlackTeamsZendeskeManage CRMHoping to hear back from you!Thank you!Regards,
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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