Experienced Virtual Assistant with a background in the Business Process Outsourcing (BPO) industry, providing exceptional support to clients across various industries. Skilled in administrative support, communication, social media management, research and analysis, technical skills, and project management. Successfully helped clients improve their workflow efficiency and productivity through targeted solutions and proactive communication. Highly organized, efficient, and easy to work with, with a passion for delivering quality work. Available for long-term engagements or projects, with up to 20 hours per week of availability
Experience: 2 - 5 years
I have been in the BPO industry for 3 years now. My last post was a Subject Matter Expert where I support the agents on their product knowledge down to their call handling and even handle escalations.
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