I have more than 10 years of experience in the BPO industry that honed my communication skills both verbal and written. I also got promoted as a Quality Assurance Analyst that taught me do admin tasks,
I have been with the BPO Industry for a long time that I was able to practice my English Communication skills and learned ways on how to deal with foreign clients through writing and speaking.
Writing has always been my means of expressing my thoughts or whatever I'm feeling and even communicating others. I have been into writing since teenage years and writing helps develop my communication skills as well.
I had an experience with a Sales account when I was in the BPO Industry and through this, I learned ways on how to offer products and services to prospect clients and even learned the strategies in Selling and Marketing.
I have been with the BPO Industry as a Customer Service Representative and learned how to provide excellent customer service to clients. I worked as a Technical Support as well and provided effective resolution to clients. With my experiences, I was promoted as a Quality Assurance Analyst wherein I learned how to provide feedback, data analysis, call calibrations and provide action plans to support Operations effectively.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.