0d8b4dc1890df

Customer Service Expert

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 25,000.00/month
( $498 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $5.75 USD/hr )
EXPERIENCE OVERVIEW
4 years in BPO
BASIC INFORMATION
Age:
26
Gender:
Male
Location:
General Trias, Cavite
Tests Taken:
None
Last Active:
2022-01-23
Member Since:
2021-12-21
SKILL SUMMARY

I possess all the skills and experience that you're looking for. I'm customer service-oriented. I am an expert in handling complex cobxpu. Ms's not just my background in past projects, but also my people skills. On the other hand, I am a self-motivated person and I try to exceed my superior's expectations with high-quality work.

WORKER SKILLS
TOP SKILLS
  • Excel
  • Speaking
  • Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I Invested and enrolled in a academy to get trained and certified as virtual assistant. This is completed with 32 hours training of Real estate App and CRMs, Real estate process, MLS, Pre Listing to Listing, Listing to under Contract/Post Contract, Top Producer 101, Skyslope 101, Transaction Desk 101, Authentisign 101, Dotloop 101 and Dochub 101 I have also joined a Virtual assistance Bootcamp. Taught us on how to become a effective virtual Assistant

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Marketing & Sales
EXPERIENCE

I have 1 year experience working in T-Mobile as Account Expert. Sales account

SKILL RATING
  • Sales Representative

Customer Service & Admin Support
EXPERIENCE

I have 4 years' experience in customer service. I worked as a complaint Officer, we contact the customer to provide support, listen to and analyze their Complaints and provide a fair resolution that will benefit both parties. I also worked as a Technical Specialist and as technical specialist of Telstra, we call the partners to provide support, follow up, update and inform them regarding their escalated issues. We listen and analyze the description of customers' technical issues and determine how we can resolve them.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

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ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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