494dd8b 0012d8f e00c980

Administrative Virtual Assistant || Customer Service

99 ID PROOF
Verified
EXPECTED SALARY
Php 20,000.00/month
( $388 USD )
EDUCATIONAL ATTAINMENT
Bachelor's Degree
AVAILABILITY
30 hrs/wk
( $2.99 USD/hr )
EXPERIENCE OVERVIEW
2 years Customer Service in Hotel Industry and 2 years in Social Media Marketing
BASIC INFORMATION
Age:
25
Gender:
Female
Location:
Bacolod City, Negros Occidental
Tests Taken:
IQ
Score:  135

DISC
Dominance:29%
Influence:29%
Steadiness:36%
Compliance:5%

English
 B2(Upper Intermediate)
Last Active:
2022-04-26
Member Since:
2021-12-10
SKILL SUMMARY


I am an honest and hardworking person. I am detail-oriented, organized, with excellent interpersonal skills, and can work independently. I am very much willing to learn new things and can follow instructions very well.
I am capable of handling different administrative tasks including, but not limited to the following:
*Social Media Management/Marketing (Facebook, Instagram, Twitter, LinkedIn)*Data Entry using MS Office, Google Apps, Spreadsheet*Logo Design (Canva)*Handling Emails (Gmail, Yahoo, Microsoft Outlook)*Sales Related Tasks
I have also  significant units in Accountancy which made me capable in Bookkeeping,  Product Inventory, Preparing the whole accounting cycles, Product Costing, and other accounting tasks
Overall, I am skilled in communicating with my customers or clients, and I'm eager to learn new skills and tools that get the job well done. And willing to work the extra mile to meet clients' business needs and satisfaction. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Speaking
  • Facebook Marketing
  • Sales Representative
  • Social Media Marketing
  • Facebook Ads
  • Ecommerce / Shopping Carts
  • Logo Design
  • Accounting
  • Bookkeeping
  • Customer Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have almost 2 years of work experience as a Hotel Associates at Go- Hotels Bacolod. I'm handling calls, answering phone calls, encoding bookings, solving guest concerns, and processing payments. I am also responsible for tracking guest portfolios from different companies and encoding data to Microsoft Excel. I worked in different shifts with different responsibilities, like every graveyard shift, I am responsible for organizing, sorting important documents, and sending emails to heads. I always make sure that I'm doing my job with positivity and determination to have a great impression and to let guests experience the high-quality service they deserved.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance

English
EXPERIENCE

I can communicate clearly and effectively in English both verbal and written.

SKILL RATING
  • Speaking
  • Writing

Marketing & Sales
EXPERIENCE

I'm handling our family's online business since 2019. I created several Facebook pages to sell and advertise our products. I am also responsible for creating page contents, communicating to customers, scheduling deliveries and inventories.

SKILL RATING
  • Facebook Marketing
  • Instagram Marketing
  • Sales Representative
  • Social Media Marketing

Advertising
SKILL RATING
  • Facebook Ads

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts

Graphics & Multimedia
EXPERIENCE

I have experience creating my logo business design. I'm only knowledgeable on basic designing-related tasks.

SKILL RATING
  • Logo Design

Finance & Management
EXPERIENCE

I graduated Bachelor of Science in Accounting Technology, a 4-years course. I am knowledgeable in Accounting-related Skills such as preparing the Accounting cycles, bookkeeping, inventory, product costing, and computing payrolls. I have also undergone SAP Business One training and passed the NIAT Certified Bookkeeping Exam.

SKILL RATING
  • Accounting
  • Bookkeeping
  • Inventory Management
  • Payroll

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Social Media Moderation

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