GEN OPERATIONS | LOGISTICS

Overview

Looking for full-time work (9 hours/day)

at $7.00/hour ($1,386.00/month)

Bachelors degree in Psychology

Last Active

September 18th, 2024 (2 days ago)

Member Since

December 8th, 2021

Profile Description

Recent experience: 
General Operations Support for a Logistic Company
Helped with Track & Trace plus 
Carrier Sales Representative / Freight Broker
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I have been working mainly as a Technical/Customer Support Representative, (Calls, Emails and Chat). I have handled concerns from simple to complex issues when it comes to E-commerce to Recruiting and Dialer processes.
I have worked also as a Us recruiter for all the campaigns they need, customer service, licensed health insurance position and the like. We used Brightpattern as a dialer. I am a fast learner so whatever tool you have I can easily learn Upgrade to see actual infompaigns I have handles, AON, EMBLEM, HUMANA and UHC. I have been makingUpgrade to see actual infocalls a day. I have been recognized for Most number of candidates who passed the screening.

I have worked also with clients with Ecommerce business. I worked as their chat/email Upgrade to see actual infoom answering inquiries and fulfilling requests to submitting claims and processing refunds. We used Zendesk as our main tool. We also use Infusionsoft and Limelight for CRM.
With all my experiences, I still want to let you know that I am willing to learn new things and new role. I consider myself as a fast learner and fast absorber with all the programs I've handled I should be. And with my 5 years in a csr and tsr role, I am confident that my communication is outstanding. Thank you!