Worked as a Customer Support Representative handling calls and
? Managed credits and returns
? Assisted customers by listening closely, finding solutions to problems, and making
recommendations based on extensive product knowledge
? Worked to resolve complaints, problems, or questions while demonstrating professionalism and courtesy to customers
? Responds to
Worked as an Inbound Sales Representative for a year on a Canadian account selling home internet services and mobility plans. Daily tasks includes:
? Received calls from customers who are interested in the product
? Assisted customers on placing orders
? Processed orders, credits, and returns
? Promoted available products and services to customers
As a new aspiring Virtual assistant, I know that my skills should not be limited to those that were mentioned above. I enrolled in a self-paced class and attended training. Below are the skills that I gained:
? Cold calling and appointment setting
? Social media administration
? Basic property management administration
? Basic video and photo editing
I am a fast learner and a person who is very much willing to learn new ideas and open for improvements.
I have 3 years experience of English communication on international clients based in the US, UK, and Canada.
I have 11 months experience as an Inbound Sales Representative.
I have almost 2 years of customer support experience (phones and email)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.