Anthony
Quality Assurance / Customer Service
Overview
Looking for full-time work (8 hours/day)
at $2.84/hour ($500.00/month)
High School Diploma
Last Active
March 14th, 2023 (403 days ago)
Member Since
December 3rd, 2021
Profile Description
Quality Assurance Analyst
• Helps ensure that the guidelines and regulations set for account LOBs are followed.
• Performs quality audits across various mediums (calls,
• Participates in external and internal quality calibration sessions to gauge uniformity in procedures and quality audits.
• Suggests ideas for process change and improvement.• Assists in constructing
• Sends out account updates and assists Team Leaders in coaching agents.
Customer Service Representative
• Experienced in providing Customer Support via different support channels (Call,
Top Skills
E-Commerce » Inventory Management » Quality Control
Customer Support
Customer Support » Phone Support
Customer Support » Phone Support » English Speaking
Other Skills
Customer Support » Email Support
Customer Support » Technical Support
Office and Administration » Translation
Office and Administration » Microsoft Excel
Basic Information
- Age
- 42
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mariveles, Bataan
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 41%
- Influence: 19%
- Steadiness: 26%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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