Hello! My name is
Here are some of the qualities I obtain while I was a customer service representative, cold caller and an office admin.
- Experience in identifying customer/client issues and finding solutions.
- Dealing with difficult customers and resolving conflicts professionally and diplomatically.
- Became on the company's processes, products and services to give much better customer support.
- Balancing multiple customer inquiries or tasks efficiently.
- Can deal with frustrated or upset customers and work under pressure.
- Able to work on a fast-paced environment.
- Able to adapt quickly with processes’ updates.
- Provide good track metrics by customers giving satisfactory surveys.
- Keeping detailed records of customer interactions and resolutions.
If you want to work with me, just send me a private message! ;)
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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