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Customer Service Representative

80 ID PROOF
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EXPECTED SALARY
Php 30,000.00/month
( $562 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.25 USD/hr )
EXPERIENCE OVERVIEW
more than 7 years in Customer Service
BASIC INFORMATION
Age:
37
Gender:
Female
Location:
Malvar, Batangas, Batangas
Tests Taken:
None
Last Active:
November 30th, 2022 (61 days ago)
Member Since:
November 17th, 2021
SKILL SUMMARY

Currently working as a customer service representative in the social line of business of an Australian Account, below are my duties and responsibilities:
-resolve customer complaints via email (Zendesk)
-assist with placement of orders, refunds, or exchanges (Shopify)
-inform the customer of deals and promotions
-answering comments on the Client’s all social media platforms using Agora Pulse
-reply to customer’s queries thru YOTPO
-write back reviews of the customer in YOTPO

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

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