Virtual Assistant/Team Lead for a Property Mgmt Company

Overview

Looking for part-time work (4 hours/day)

at $4.14/hour ($364.32/month)

BS Pharmacy

Last Active

March 30th, 2023 (66 days ago)

Member Since

November 9th, 2021

Profile Description

I'm currently employed as the virtual assistant and team lead for a property management company.
- In charge of onboarding and training new receptionists.- In charge of keeping all listings up to date and double-checking them.- CRM Listings Input and Management- Responsible for updating our primary database with all new and renewed leases.- Takes care of all new lead, tenant, and owner concerns calls.- Manage and reroute calls to the appropriate department, as well as keep track of the total number of calls received for the day.- Working knowledge of Keap, Infusionsoft, CSS tool, Matrix, and Transaction Desk.- Use a spreadsheet to keep track of and organize property information.
I'm also a former Team Lead and a Subject Matter Expert (SME) in Alorica Philippines Inc. who handles telco accounts customer service which include billing , tech support and sales . (At&t , Comcast , T-Mobile and Directtv.) been in the BPO business for 14 years.
* Answer phone calls, emails, from customers and work to resolve their queries in real time. - Inbound and Outbound Customer Support or anything related to customer service.
*Ability to learn ad adapt to new software technologies
*Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers. Following up with clients / customers
If ever I don't have the skill or tools that you're using. I believed that every day is a learning process, so It's my pleasure to undergo any training to do the task accurately and help your business. Please send me an invite to know me more.