Current Employment Status:
Hired Part Time on Dec 23, 2021

Lovender

Virtual Assistant/Team Lead for a Property Mgmt Company

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

BS Pharmacy

Last Active

August 6th, 2023 (236 days ago)

Member Since

November 9th, 2021

Profile Description

I'm currently employed as the virtual assistant and team lead for a property management company.
- In charge of onboarding and training new receptionists.- In charge of keeping all listings up to date and double-checking them.- CRM Listings Input and Management- Responsible for updating our primary database with all new and renewed leases.- Takes care of all new lead, tenant, and owner concerns calls.- Manage and reroute calls to the appropriate department, as well as keep track of the total number of calls received for the day.- Working knowledge of Keap, Infusionsoft, CSS tool, Matrix, and Transaction Desk.- Use a spreadsheet to keep track of and organize property information.
I'm also a former Team Lead and a Subject Matter Expert (SME) in Alorica Philippines Inc. who handles telco accounts customer service which include billing , tech support and sales . (At&t , Comcast , T-Mobile and Directtv.) been in the BPO business for 14 years.
* Answer phone calls, emails, from customers and work to resolve their queries in real time. - Inbound and Outbound Customer Support or anything related to customer service.
*Ability to learn ad adapt to new software technologies
*Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers. Following up with clients / customers
If ever I don't have the skill or tools that you're using. I believed that every day is a learning process, so It's my pleasure to undergo any training to do the task accurately and help your business. Please send me an invite to know me more.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Email Support

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Dasmarinas, Cavite
Tests Taken
IQ
Score:  110
Uploaded ID
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Davonna Willis

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