I have 8 months of experience in BPO Industry on a Canada-based Telecommunications account. We take inbound calls about billing inquiries, order tracking, customer acquisition, and also technical support.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.