8402d90d 1ced4b80f

Customer Service Associate/Virtual Assistant

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 20,000.00/month
( $398 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $3.07 USD/hr )
EXPERIENCE OVERVIEW
2 years in Amazon Customer Service, 1 year virtual assistant, 6 years as a classroom teacher
BASIC INFORMATION
Age:
30
Gender:
Male
Location:
General Trias, Cavite
Tests Taken:
None
Last Active:
2022-01-15
Member Since:
2021-10-29
SKILL SUMMARY

Knowledgeable and dedicated customer service professional with extensive experience in E-commerce industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Editing Proofreading
  • Technical Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 1-year experience as a virtual assistant. I work on filing investor's documents and encoding their data in excel and google sheets. I also have an 5-year experience in recruitment of pre-qualified teachers in a school by evaluating their demonstration teaching and qualification exam.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 6 years teaching Mathematics with English as the medium of instruction and 2 years experience in communicating with North American customers as a customer service associate.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Customer Service & Admin Support
EXPERIENCE

I have 2 years experience in Amazon as a customer service associate. I've worked on assisting customers' concerns such as delivery status, processing and cancellation of orders, order replacements or refunds, account security, payment issues, etc. I am also knowledgeable with some E-Commerce software such as Shopify, Zendesk, and Gorgias.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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