I am a certified Expert Virtual Assistant/ Data Entry/ Customer Support / Admin Professional with years of experience in Microsoft Office mainly in Microsoft Excel & Microsoft Word. I have good writing skills sufficient to compose and edit a variety of documents using correct spelling, grammar, and punctuation with the ability to pay close attention to detail and proofread work carefully. I also have good keyboarding skills with experience using word processing, spreadsheet, and database applications. I’m very experienced in working in a computerized office environment with word processing, database, and spreadsheet skills sufficient to prepare reports, forms, statistical/technical, etc. with speed and accuracy including the willingness to learn and use new computer programs/applications. I have strong communication and interpersonal skills with the ability to act as a resource provide customer service in a courteous manner and work effectively with diverse groups of people at various levels within an organization. I am very keen on details, I manage time efficiently and I give my full effort in everything that I do.
With my past experiences being a home-based employee, I was able to handle Magento, WordPress, MailChimp, Zopim Live Chat, Google Drive, Insightly, and Trello. Did some online payment/refund processing on Paypal, eBay, and
Merchant Warrior. I did e-commerce through eBay, Shopify, Amazon & Amazon Central, and through a website. Along with that, I did order fulfillment and drop shipping through National Product Fulfillment PTY LTD and PikPak (Australia), Carroll's Freight Transport (NZ), and
I have 16 years of professional experience under my plate from different fields. I have years of experience in the BPO industry where I worked as a CSR, Tech support, and collections agent. I also worked office-based Admin Officer for a marketing company. After having 2 kids, I d
• Assisting customers by answering product and service questions; suggesting information about other products and services. • Relieve management of administrative detail, all projects. Coordinate work flow • Update and chase delegated tasks to ensure progress to deadlines, keep projects on schedule • Take initiative in manager’s absence. Maintain procedures manual to ensure consistent performance of routines • Attend to client’s tickets on helpdesk and makes sure problems will be resolved immediately.
• Assisting tenants by answering property and work order related questions. • Relieve management of administrative detail, all projects. Coordinate work flow. • Update and chase delegated tasks to ensure progress to deadlines, keep projects on schedule • Take initiative in manager’s absence. Maintain work order scheduling in progress. • Attend to tenant’s work order on Property ware and makes sure problems/repairs will be resolved immediately.
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