0dfb2d40d08c918

Virtual Assistant/ Admin Professional / Customer Support / 

99 ID PROOF
Verified
contact
background check
mark as hired
EXPECTED SALARY
Php 50,000.00/month
( $936 USD )
EDUCATIONAL ATTAINMENT
College Undergraduate
AVAILABILITY
30 hrs/wk
( $7.22 USD/hr )
EXPERIENCE OVERVIEW
16 years experience in different fields with skills in general Administrative task, Customer Service, Project & Data Management, E-commerce & Fulfillment, Researching, Leadership, Training & Development. 
BASIC INFORMATION
Age:
36
Gender:
Female
Location:
Bamban, Tarlac
Tests Taken:
IQ
Score:  122

DISC
Dominance:45
Influence:18
Steadiness:15
Compliance:22

English
 C2(Advanced/Mastery)
Last Active:
January 25th, 2023 (4 days ago)
Member Since:
January 26th, 2015
SKILL SUMMARY

I am a certified Expert Virtual Assistant/ Data Entry/ Customer Support / Admin Professional with years of experience in Microsoft Office mainly in Microsoft Excel & Microsoft Word. I have good writing skills sufficient to compose and edit a variety of documents using correct spelling, grammar, and punctuation with the ability to pay close attention to detail and proofread work carefully. I also have good keyboarding skills with experience using word processing, spreadsheet, and database applications. I’m very experienced in working in a computerized office environment with word processing, database, and spreadsheet skills sufficient to prepare reports, forms, statistical/technical, etc. with speed and accuracy including the willingness to learn and use new computer programs/applications. I have strong communication and interpersonal skills with the ability to act as a resource provide customer service in a courteous manner and work effectively with diverse groups of people at various levels within an organization. I am very keen on details, I manage time efficiently and I give my full effort in everything that I do.

With my past experiences being a home-based employee, I was able to handle Magento, WordPress, MailChimp, Zopim Live Chat, Google Drive, Insightly, and Trello. Did some online payment/refund processing on Paypal, eBay, and
Merchant Warrior. I did e-commerce through eBay, Shopify, Amazon & Amazon Central, and through a website.  Along with that, I did order fulfillment and drop shipping through National Product Fulfillment PTY LTD and PikPak (Australia), Carroll's Freight Transport (NZ), and Email based order processing. I have also worked in the BPO Industry for almost 5 years as a technical/ customer support representative for a Telecom and Logistics company and a collections agent. I also used Airtable, JIRA, Zendesk, Quickbooks Slack, Amazon S3, and Sharepoint for cloud sharing. I was able to learn how to use Clickfunnel Email Sequence on Converkit, Robly, Constant Constant, Basecamp and made live events on Eventbrite and Meetup as well. I have managed Facebook, LinkedIn accounts, and delegated Gmail accounts as well. 

I have 16 years of professional experience under my plate from different fields. I have years of experience in the BPO industry where I worked as a CSR, Tech support, and collections agent. I also worked office-based Admin Officer for a marketing company. After having 2 kids, I dUpgrade to see actual info to stay at home and still be productive that is when I started my online journey as a Project Manager and Customer Service Representative for a tech company based in the US. I assisted in website development and creating marketing campaigns for the clients. Then I moved on to a different company where I worked in Sales & Customer Service for an online furniture shop based in Australia. I was also handling E-commerce, inventory, and order processing and fulfillment and I was with them for more than 2 Upgrade to see actual infoom there, I dUpgrade to see actual info to go to Dubai to look for a greener pasture. There, I worked as an Admin Manager for 3 years and while working full time, I also did part-time work as a VA and Executive Assistant for a Web Development company for 8 months. I am also a freelance instructor of Tagalog and English Language in Dubai and working currently as a full-time VA for a Consulting Company based in the US. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Research
  • Speaking
  • Tutoring Teaching
  • Writing
  • Facebook Marketing
  • Sales Representative
  • Ecommerce / Shopping Carts
  • Recording Audio
  • Inventory Management
  • Customer Support
  • Email Support
  • Phone Support
  • Other Project Management

Office & Admin (Virtual Assistant)
EXPERIENCE

• Assisting customers by answering product and service questions; suggesting information about other products and services. • Relieve management of administrative detail, all projects. Coordinate work flow • Update and chase delegated tasks to ensure progress to deadlines, keep projects on schedule • Take initiative in manager’s absence. Maintain procedures manual to ensure consistent performance of routines • Attend to client’s tickets on helpdesk and makes sure problems will be resolved immediately.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Web Development
SKILL RATING
  • Mysql
  • PHP
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Ecommerce / Shopping Carts
  • Google analytics
  • Managing Servers
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Recording Audio
  • Shirt Design
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Desktop Applications
  • iOS development

Finance & Management
SKILL RATING
  • Business Plans
  • Inventory Management
  • Payroll
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
EXPERIENCE

• Assisting tenants by answering property and work order related questions. • Relieve management of administrative detail, all projects. Coordinate work flow. • Update and chase delegated tasks to ensure progress to deadlines, keep projects on schedule • Take initiative in manager’s absence. Maintain work order scheduling in progress. • Attend to tenant’s work order on Property ware and makes sure problems/repairs will be resolved immediately.

SKILL RATING
  • Real Estate Services

Project Management
SKILL RATING
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »