Customer Sales/Service Representative / Telemarketing

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Associates degree

Last Active

April 14th, 2024 (6 days ago)

Member Since

October 12th, 2021

Profile Description

 I have been in a BPO industry as a customer service representative for a total of 4 years now. I handled multiple telco accounts in US and Canada.
- Customer service representative
handles inquiries and questions. answering phone calls and providing resolution.
- Sales representative
- Customer Care Rep for retention/escalation
answering customer as a supervisor. 
Experienced and enthusiastic with excellent customer service and marketing skills.Plan and schedule meetings and appointments of patients and doctors. Ensure information of patients (eg. personal details, lab works) are accurate and valid by creating and updating records.Address customer service inquiries thru phone call, FB page, business suite and email.Documented patient medical histories, complaints, and all patient-related communication.Responsible for maintaining inventory records. Recorded data manually and by using the computer.