b01f9ddd84 2c80

General VA | Customer Service | Technical Support | Trainer Intern | Team Lead

EXPECTED SALARY
Php 50,000.00/month ( $1,006 USD )
40 hrs/wk ( $5.71 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Roughly 9 years in customer service, level 2 technical support, reservation specialist, telemarketer, coaching, trainer intern, acting team leader, and about 5 years as a general/executive/personal/virtual assistant.
BASIC INFORMATION
Age:
36
Gender:
Female
Tests Taken:
IQ
Score:  115
English
 C2(Advanced/Mastery)
Last Active:
2020-02-24
Member Since:
2015-01-13
SKILL SUMMARY




More than 9 years experience in various fields in the call center industry such as customer service, level 2 technical support, reservation specialist, telemarketer, coaching, trainer intern, and acting team leader.
With about 5 years experience as a general/executive/personal/virtual assistant and been working online for about 2 years now. Proficient in calendar/email/social media management, chat/email/phone support, data entry, online research, report creation, content writing, editing/proofreading, creating contracts, travel management/arrangement, and sales support.
Knowledgeable with Microsoft Outlook, Microsoft Word, Microsoft Excel, One Drive, Google Docs, Google Sheets, Gmail, Google Apps, Google Hangouts, Google Flights, Google Slides, Google Forms, Google Drive, Pandadoc, SharpSpring, Insightly, FullContact, Ontraport Leadpages, AppointmentCore, Calendly, ABN Lookup, Camtasia, Intercom, Freshdesk, Live Chat, Asana, Trello, Go-To-Meeting, Zoom, Shopify, Amazon, Stripe, Process St., Kajabi, Thinkific, Switch/Dialpad, CakeMail, Snagit, Roboform, LastPass, TimeDoctor, JoyProof, Harvest, Hootsuite, Sprout Social, Wipster, Mass Planner, Pixabay, Da Button Factory, PWF, Slack, Screencast, Canva, Terapeak, Magento, HeidiSQL, Magmi, CyberDuck, Hubstaff, 
 etc.


WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Travel Planning
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Youtube Ads

Web Development
SKILL RATING
  • ClickFunnels
  • Infusionsoft
  • Magento
  • Mysql
  • Shopify
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Ecommerce / Shopping Carts
  • Google analytics
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Adobe Indesign
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Recording Audio
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Desktop Applications

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Payroll
  • Quickbooks
  • Xero

Customer Service & Admin Support
EXPERIENCE

Working in the call center industry for almost 9 years has enhanced my Telephone Handling to become best in the world.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Writing Project Management

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