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Admin Assistant, Compliance Quality Analyst,Customer Service

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 55,000.00/month
( $1,003 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $7.73 USD/hr )
EXPERIENCE OVERVIEW
Assistant Admissions Manager, Compliance Quality Analyst,8 years in Customer Service, Technical Support with Leadership Background, 
BASIC INFORMATION
Age:
28
Gender:
Female
Location:
Caloocan city, Metro Manila
Tests Taken:
IQ
Score:  125

DISC
Dominance:36%
Influence:11%
Steadiness:25%
Compliance:29%

English
 C2(Advanced/Mastery)
Last Active:
June 30th, 2022 (7 days ago)
Member Since:
October 9th, 2021
SKILL SUMMARY

An Assistant Admin Manager,
- Experience in handling 4 prestigious
schools in Australia, handling end to end enrollment process, and initial step
for orientation.
- Handling student’s questions, queries
etc.,
- Coordinating with agents for student’s
requirements & qualifications
- Data entry
- Weekly & monthly report
- Photo editing, certificate creation
- Creating presentations
 
Compliance Call Quality Analyst
- handling one of the biggest investment
firm in Australia
 - Making sure that Authorized Representatives are following policy guidelines in accordance to Australian law
- Data entry
 
Customer Service expert for more than 8 years
- handled multiple international accounts.
 
Subject Matter Expert
Escalation Support
Coach
Mentor
Team Lead OIC
 
Technical
Support for more than 2 years with handling iOS, watchOS, iPadOS & macOS
Senior Technical Support for over a year, handling complaints, escalations from
customers.
- Creating tickets, and coordinating with
Engineers for resolution
- Coordinating with store technicians
 
I also own a small online shop, selling
merchandise from other country. I do update stocks availability, post available
products online, update trackers, edit photos that will be posted, put
description on each product for SEO, search and enter details of possible
suppliers.
 
Other task that I can do
Basic Photo edit
Basic Canva creation
 
 
I am available for a short or long-term job,
that will pride myself in providing quality service.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Quality Assurance
  • Recruitment Assistant
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Sales Representative

Graphics & Multimedia
SKILL RATING
  • Illustrator
  • Photoshop

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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