Current Employment Status:
Hired Full Time on Oct 26, 2021
Hello! Extremely happy you found me!
I am a passionate professional with an overall of 3 years of experience in the BPO industry. I can say an adept in customer service for I have been on top of my game in providing excellent and genuine customer service.
My passion and hard work for helping people made me apply as a trainer and I was immediately promoted to one.
BLAST Level 1 certified -effective and motivating training strategies in different settings, based on target participants.
I am hands-on with end-to-end training and coaching (New hire training, product specifics, and taking calls training).
Experienced in Instruction Systems Design, helped companies with new tool launches.
I also worked jointly with Ideal Dialogue for Ideal Voice using the Ideal Voice Tool.
Supervised and organized distant learning using ELMS Moodle.
I would love to jump into a call and discuss passion and growth through learning. If you like to know more, I would be happy -elated even to talk to you.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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