Arjay

Team Manager (eCommerce) and Medical Executive Assistant

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 12th, 2024 (17 days ago)

Member Since

September 27th, 2021

Profile Description

eBay (January 28, 2010 to July 2019)

My background as a (PA) Performance Analyst and as a Performance Development Coach, are the roles that have given me a good understanding of how regulated businesses like our Industry works.

As a PA, I was responsible for evaluating, and analyzing behaviors and how they influenced the overall performance of the site and was tasked to provide feedback in making teammates realize that quality is the selling point of every company and instill the value of not just taking calls but quality calls.

As a coach, I am responsible for the performance of my team, coaching them to perform, motivating them to go beyond and root-cause the opportunity in order to create an action plan which will change the behaviors that would directly improve their KPMs and meet the client requirements. I was responsible not only for organizing employees and tracking their progress but was also 

responsible for managing all expectations as a team. I developed a good understanding of the current regulatory environment of this fast pace industry and how they meet the tracking and client requirements, not just requirements but demands in our journey to be the best as they relate to the specific LOB I managed. 

Freelance: Virtual Assistant (Real Estate and Clinic Front desk - Remote) March 2020 – Dec 2021

Virtual Assistant (Real Estate) 
- Conduct market research to find potential real estate properties for sale or rent
- Screen and qualify potential buyers or tenants
- Schedule property showings for potential buyers or tenants
- Draft and send email marketing campaigns to potential buyers or tenants
- Manage and respond to inquiries from prospective clients
- Schedule and confirm appointments with clients and vendors
- Manage and maintain real estate databases and CRM systems
- Assist with administrative tasks, such as preparing contracts and managing paperwork

Front Desk Healthcare Clinic - VA
- Welcoming patients and visitors with a positive and friendly attitude
- Registering and scheduling patient appointments using electronic health records (EHR) systems
- Verifying patients' insurance coverage and collecting co-payments or deductibles
- Answering phone calls and emails and directing them to the appropriate staff members
- Maintaining patient records and ensuring their confidentiality
- Responding to patient inquiries and providing accurate and timely information
- Assisting in the billing and coding process by verifying patient information and ensuring accuracy
- Facilitating communication between patients and healthcare providers
- Collaborating with other healthcare teaUpgrade to see actual infombers to ensure smooth patient flow and satisfaction.

Remote – eCommerce Operation Manager - Australian eCommerce (Soga)
- Develop and execute e-commerce strategies to maximize sales and profitability
- Manage and oversee all online sales channels, including website, marketplaces, and social media platforms
- Develop and manage budgets, forecasts, and performance metrics to track progress toward goals
- Analyze sales and customer data to identify trends and opportunities for growth
- Manage and coordinate with vendors, suppliers, and third-party partners to ensure timely and accurate product delivery and inventory management
- Ensure compliance with regulatory and legal requirements related to e-commerce, such as data privacy and consumer protection laws
- Supervise and manage the performance of a team of remote employees, including hiring, training, and performance evaluations
- Develop and maintain relationships with key stakeholders, such as suppliers and logistics providers
- Continuously monitor industry trends and competitor activity to inform business decisions and identify areas for improvement.

Top Skills

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Translation

Marketing » Telemarketing

Human Resources

Real Estate » Lead Generation

Customer Support » Phone Support

Customer Support » Content Moderation/Management

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  120
DISC
Dominance: 55%
Influence: 8%
Steadiness: 10%
Compliance: 26%
English
C1(Advanced)
Uploaded ID
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