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Customer Service Representative

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $905 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $6.98 USD/hr )
EXPERIENCE OVERVIEW
1 year and 8 months Chat support agent in US based car dealership
BASIC INFORMATION
Age:
28
Gender:
Male
Location:
Tuguegarao City, Cagayan
Tests Taken:
None
Last Active:
2021-10-18
Member Since:
2021-09-19
SKILL SUMMARY

A customer-oriented individual with a strong work ethic and high technical aptitude for assimilating new technology and technical concepts. Highly organized individual with polished communication style and time management.I have been hired by several companies as a freelancer doing marketing, sales, and administrative tasks. I helped them in ensuring that their customers were satisfied by immediately responding to customer's issues and concerns through online tools and ticketing systems, live chat tools. Through my freelance career, I became very familiar with different cloud-based software which I believe is very important with being a freelancer! I am very well adept with customer service processes such as responding to customer complaints, assisting them with their system issues, and processing orders!
For the past 3 years, I have been employed in a busy role where I am required to monitor account progress, maintain high-level client relationships,s and ensure employee satisfaction. Furthermore, I would like to state that I am keen to join a winning team and reputable company like yours, where I will be able to develop useful skills that will be of great value to me later on in my career.
I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to your company.
My strengths include but are not limited to the following; A motivated self-starter who takes the initiative, and who can work with minimal supervision. Being committed to providing superior service to any company I work for. Fully computer literate with extensive software knowledge and proficiency covering a wide variety of applications.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Speaking
  • Customer Support
  • Email Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking

Customer Service & Admin Support
EXPERIENCE

I'm currently employed in a US-based car dealership as a remote customer chat representative. I've been in the company for almost 1 year and 8 months.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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