A customer-oriented individual with a strong work ethic and high technical aptitude for assimilating new technology and technical concepts. Highly organized individual with polished communication style and time management.I have been hired by several companies as a freelancer doing marketing, sales, and administrative tasks. I helped them in ensuring that their customers were satisfied by immediately responding to customer's issues and concerns through online tools and ticketing systems, live chat tools. Through my freelance career, I became very familiar with different cloud-based software which I believe is very important with being a freelancer! I am very well adept with customer service processes such as responding to customer complaints, assisting them with their system issues, and processing orders!
For the past 3 years, I have been employed in a busy role where I am required to monitor account progress, maintain high-level client relationships,s and ensure employee satisfaction. Furthermore, I would like to state that I am keen to join a winning team and reputable company like yours, where I will be able to develop useful skills that will be of great value to me later on in my career.
I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to your company.
My strengths include but are not limited to the following; A motivated self-starter who takes the initiative, and who can work with minimal supervision. Being committed to providing superior service to any company I work for. Fully computer literate with extensive software knowledge and proficiency covering a wide variety of applications.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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