d004dcd18b08 2f9

Sales specialist/Customer Service Professional.

99 ID PROOF
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EXPECTED SALARY
Php 30,000.00/month
( $570 USD )
EDUCATIONAL ATTAINMENT
College graduate
AVAILABILITY
20 hrs/wk
( $6.59 USD/hr )
EXPERIENCE OVERVIEW
6 years of experience in Customer Service including Sales.
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
quezon city, Metro Manila
Tests Taken:
IQ
Score:  125

DISC
Dominance:36
Influence:7
Steadiness:24
Compliance:33

English
 C2(Advanced/Mastery)
Last Active:
January 20th, 2023 (17 days ago)
Member Since:
September 17th, 2021
SKILL SUMMARY

Allow me to offer my service as your Virtual Support in Customer Service or Sales. I've been in the industry for more than 6 years. 4 years in Customer Service, and 2 years in Sales. Over the years, I've already handled different programs and positions such as Phone Support, Email Support, Live Chat Agent, Data entry Specialist, Upselling products, basic admin tasks, and e-commerce support as Upgrade to see actual info addition, I have 2 years of solid experience in Sales and appointment setting. I am an all-around customer specialist and am great in multitasking, so you can assign me to any related task. I am flexible and detail-oriented and have excellent organizational/documentation skills.

I am looking For Long Term Job. I am organized and can handle multiple inquiries, even in stressful situations. Through my experience, I have learned to solve any kind of issue that may occur efficiently. I am proactive and a real problem solver. I am not scared to take on new challenges and I WILL ALWAYS GIVE MY 100%.

Let's talk about how I can level up your business.

My skills:
Gorgias
Zendesk
Salesforce
FreshDesk
woocommerce
OSTicket
Tawk. to
Amazon Connect
Spreadsheet, MS Excel, Microsoft Office
eCommerce Specialist
Appointment Setter
Order Processing
Help Desk/Ticket SupportEmail Support
Live Chat Support
Inbound & Outbound Phone Support
Sales Representative
Upselling

With all these skills I have, I can definitely help you in your business so you can maximize your time and productivity. Hire me, you're looking at the right profile. Looking forward to working for you!

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Speaking
  • Lead Generation
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I've worked as a  Cash Poster Specialist VA for a Health and Wellness company where we did Data entry, receive and post payments on accounts, processed refunds, make adjustments to customer invoices, and manage accounts

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been working in Business Processing Outsourcing Industry for more than 5 years now which requires us to be fluent in the English Language both written and oral. I am pretty confident in my English communication skills.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I was a Sales Representative doing inbound and Outbound calls selling software. Also have some experience in Lead Gen position.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Software Development / Programming
SKILL RATING
  • Desktop Applications

Finance & Management
EXPERIENCE

I have experience as a Cash Poster Specialist under Finance department. Familiarity with different Checks.

SKILL RATING
  • Accounting
  • Bookkeeping
  • Quickbooks

Customer Service & Admin Support
EXPERIENCE

I was a Technical Support for a year handling email, chat and phone calls.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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