| Dominance: | 0 |
| Influence: | 0 |
| Steadiness: | 0 |
| Compliance: | 0 |
I started working as a Customer Service Representative in 2003 for 411 Directory Assistance. This job enabled me to hone my customer service skills such as assisting the customers in a polite and timely manner. I was promoted as a Quality Assurance Specialist where in my main task is to monitor and score the calls. I facilitate QA calibration to show the clients how we score the calls according to the guidelines. I am now working as a Research Analyst for a company that deals with US government procurements.
I have a total of 17 years experience in assisting US based customers.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
I don’t really care which holidays they’re taking off or how they spend their days-off; as long as I am kept in the loop and made aware beforehand, that’s good enough for me.
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