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Customer/Client Relation Associate, Sales Representative

80 ID PROOF
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EXPECTED SALARY
Php 60,000.00/month
( $1,081 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $6.25 USD/hr )
EXPERIENCE OVERVIEW
Team Performance Manager, Collections Manager, Sales Representative, Customer Service Experienced, Chat Support Representative, Debt Advocate, Quality Analyst, Lead Generator Representative
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
CALAMBA CITY, LAGUNA
Tests Taken:
IQ
Score:  105

DISC
Dominance:46
Influence:26
Steadiness:17
Compliance:11

English
 C1(Advanced)
Last Active:
November 23rd, 2022 (6 days ago)
Member Since:
September 7th, 2021
SKILL SUMMARY

I am a hardworking and highly driven individual seeking a position in any field that needs my service. I am also an independently motivated team player aiming to boost department efficiency by successfully completing all tasks assigned to me within their deadline. Strong and Positive work ethics.
Effectively handle negotiation, sales, collections and customer service calls through in depth negotiation skills, soft skills call flow and personalized touch. Skills in generating leads by in depth searches and logical thinking. Equipped with sales and negotiation experience plus ability to produce results by providing quality customer service experience. Experienced in interpreting and analyzing credit file, collection guidelines and closing deals for clients and company.
Effectively communicate in English through words and writing. Responding to queries and complaints aiming always to provide excellent customer service experience via email, chat, phone and escalations calls. 
Knowledge in Microsoft Word, Excel, Shopify, Zoho, Gorgias and navigating other system tools that can help the company achieve the goal. Extracting, Interpreting and Analyzing Data to strategize and come up with an action Upgrade to see actual infotailed-oriented and organized, Ability to multitask.
Conducting workshops or training for a team, effectively and efficiently give feedback to employees through daily call review audits. Good experience in conducting interview and assessments for human resources work. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Lead Generation
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have experience working as a virtual assistant. My past work experiences equipped me to be exposed and keen in terms of quality assurance, use of excel, email management, plan schedules for the day and encode work materials.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been working for BPO companies for the past 14 years. My experience in conducting trainings, quality coaching's and meetings developed my skills in communicating may it be in speaking or writing through English language.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
EXPERIENCE

My first Job in BPO was a sales representative for 6 years for an American account, this was a hard core sales telemarketing that I did way then and smashed and exceeded each monthly target. I also previously worked for Direct TV as a sales representative for outbound telemarketing for 2-3 years. I do a have a great experience in lead generation a team performance manager for a collection company for 7 years.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Customer Service & Admin Support
EXPERIENCE

I have a good number of years with experience in providing quality service whether on the phone, email or chat. My 14 years experience in the business helped me to developed this skill.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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