My customer service experience along with my relevant educational background make me an ideal candidate for the post. My superiors with my previous company where I worked will attest to my natural abilities to work well with people and providing excellent customer services.
Holding a demanding position in a dynamic organization has provided me with the opportunity to perform the following tasks to the best of my abilities:
– Responding to customer inquiries on telephone, email, chat services and in person
– Identifying and evaluating customer needs and providing appropriate solutions and responses
– Using available and appropriate systems to respond to problems and queries
– Building successful relationships with counterparts and management
Living and working in this day and age of high and ever changing technology, I make it a point to learn new systems in order to keep myself abreast of the competition. My verbal and written communication skills are above par and I am open to receiving critical feedback. All this and much more (which my resume will highlight) are why I am confident that I am the perfect candidate for this job.
I’m self motivated, can work alone or as a team efficiently and would appreciate the chance to share my knowledge and expertise with your company.
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