Performs various administrative duties such as
Experiences:
Virtual Assistant
-Lead Generation
-Data Entry and Research
-Appointment Setter - Coordinate and schedule calendar appointments
-Social Media Management - Manage all incoming and outgoing communications via
-Cold Outreach - Searching and cold messaging with potential clients
Customer Service & Technical Support Representative
-Appointment Setter
-Technical Troubleshooting
-Addressing the customer's concern regarding the account; updating credit card and personal information, purchasing assistance, and canceling of subscription.
Accounts Receivable Staff
-Recording of customer's running balances
-Monitoring of customer's credit limit
-Adjusting wrong entries
-Bookkeeping
-Making Statements of Accounts for approximately 700 customers
Marketing Officer
-Sells Asset Shares
-Promotes and advertises Real Estate Investments
Hard Skills:
- Data Entry
- Bookkeeping
- Customer Care
- Online Research
- Technical Support
- Graphic Designing
- Social Media Manager
- Amazon Virtual Assistance
- Automated Voice-Over Specialist using AI
- Basic Photo and Video Manipulation
Tools:
- Amazon Tools: RevSeller, SellerAmp, Keepa, JungleScout, Helium10
- VoIP: Cisco Jabber
- Work Mgt. App: Trello, Slack
- MS Office: Excel, Word, Powerpoint
- Video App: Capcut, VN, VLLO, Filmora, Shotcut
-
- Google Suites: Sheets, Docs, Drive, Slides
- Graphic Designing: Canva, Snapseed, Lightroom
- Social Media Sites:
If my qualifications are what you're looking for, I am only one invitation away.
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Samori Coles
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