Account Manager/ Bus. Devt. Mgr./ Customer Service and Operations Manager

Overview

Looking for full-time work (8 hours/day)

at $3.29/hour ($636.36/month)

Bachelor's Degree - Economics

Last Active

November 18th, 2014 (4221 days ago)

Member Since

November 18th, 2014

Profile Description

I have been primarily involved in the remittance business for seven (7) years now as part of the biggest players in the industry. This spans the different fields of account management, sales, marketing, business development, customer service and operations support. I have been able to perform in a very fast-paced environment with demonstrated achievements. During the recent years, my time has been devoted to volunteer work. Still, my skills and experience, together with my growing motivation to reestablish my career, speak highly of my qualifications. These are presented in further detail below:
Account Management/ Leadership
•Established skills in managing the performance of assigned accounts across different territories/ countries with remarkable accomplishments in the growth of the business.
•Ability to lead the group’s strategic planning process and set overall directions.
•Experience in conducting relevant research activities to aid business programs.
•Knowledgeable in managing the efficiency of business operations thru astute fiscal/ budget management.
•Ability to exercise leadership of a team of people towards set goals, providing profound business reviews, sound resolution to critical issues, as well as ensuring a positive work setting.
•Adept in developing and conducting training programs (product knowledge/ operations/ policies/ coaching) to aid personnel performance.
Marketing and Business Development
•Experience in developing marketing programs to promote the cluster(s) leading to a notable improvement in business performance.
•Demonstrated ability to lead expansion initiatives to tap growth opportunities and increase the roster of business partners.
Customer Service
•Highly experienced in providing exceptional customer service to both internal and external clients.
•Ability to negotiate and address requirements of clients/ customers/ business partners with keenness and timeliness.
Communication
•Experience in corresponding with clients and business partners of diverse backgrounds/ culture.
•Excellent ability to relay messages effectively in both oral and written communication.