Current Employment Status:
Hired Full Time on Dec 20, 2021
Hello, good day!
Are you looking for a Passionate Professional to work with?
I have years of experience providing comprehensive remote services to business owners, companies, start-ups, and entrepreneurs. I can perform and work with excellence, that's for sure. I am a well-equipped individual with years of experience in the Customer Service Industry, Order and Inventory Management. I have undergone intensive training to fully understand how the Shopify platform works to effectively assist users such as Shopify Partners, Merchants, and Supports.
I have years and extensive skills in the following:
- Inbound calls
- Outbound calls/Cold calling
- Appointment setting
- Lead generation
- Technical support
- Administrative follow up
I am well trained in using a dialer and entering details in CRM.
CRM/Diallers that I know are the following:
- MOJO Triple Dialer
- Follow Up Boss
- Hubspot- Podio
- Amazon Connect
- Phone Burner
SKILLS SUMMARY FOR SHOPIFY
- Shopify Merchant Support
- Product Listing and Management
- Theme Customization
- Overall Front End and Back End Manager
- Inventory Management
- Client-Vendor Communications
- Promotional Arrangements
- Social Media Management
- Chargebacks and Refund Management
Let my knowledge and experience do the talking. *wink*
I have 5 years of experience and knowledge in both cold calling, appointment setting, and customer service. I have worked with a few realtors and clients for appointment setting and cold calling. I also worked with one of the largest call centers in the Philippines and supported International campaigns. With years of experience doing cold calling, appointment settings, and customer service I was able to develop and enhance my skills in terms of generating leads, getting detailed information, and being able to set an appointment afterward. I am well trained in using a dialer and entering details in CRM. With my enthusiasm and skills, I’m confident I can help a client/company to achieve its goals.
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