My name is
I earned my degree from Ateneo de Naga University—one of the best-performing schools in the Philippines. I took Business Administration for four years, majoring in Marketing Management.
I can help you position your business to make a remarkable presence online and guide you throughout. Being a business-minded individual I know how to manage and run your business. I can make purposeful content that can lead campaigns into sales. I can provide goal-oriented decisions which are vital in planning and making content. I can provide decisive answers to your client’s concerns, and knowledgeable and opinionated responses. I have assertive problem-solving skills which are essential during atypical circumstances.
As a Social Media Manager, I can help you monitor your social media platforms. I can provide excellent customer support, I can manage the scheduling and proofreading of your campaigns and other content materials to increase brand awareness. As a content creator, I can plan and integrate strategies for your product launch. On top of that, I am also a Graphic Designer, I can edit photos and videos.
Here are some of the services I offer as a social media manager:?Content Post Management?Content Publishing?Daily social media monitoring & reporting?Page
Setup and Design?Content Post Management
I've worked at Ford as an Insurance and Finance Coordinator. My work experience with the company made me independent and resourceful since I was self-trained because I was not allowed to have formal training in the main branch due to the pandemic. With perseverance and dedication, I utilize all the resources to perform well on my job.
I am also an experienced Customer Service Representative. I have almost two years of solid experience handling customer complaints, follow-up orders, client dispute documentation, and after-sales assistance.
I had experience working as a volunteer teacher in a Public school. This teaching experience made me passionate and understanding about dealing with people. Most of my students were illiterate and financially challenged.
I am always rooting for my skills to improve. I just had intensive training under the Department of Information and Communication Technology. I obtained skills essential as a Social Media Manager and acquired a lot of strategies and skills essential for social media management that can help you and your business attain the goals that you desire.
I also have experience as a Customer Service Representative. I have almost two years of solid experience handling customer complaints, updating our client's orders, client dispute documentation, after-sales assistance,
I am delighted to work as a Social Media Manager. I am adept at learning new things and quickly improving my skill set as my job requires.
Customer Service Skills
Communicate professionally
Problem solver
Detail Oriented
Punctua
Applications and Tools, websites I use
Google Sheets
Google Docs
Microsoft ( Excel / Word / PowerPoint
CRM ( Trello )
Website Creator ( Strikingly and Wix )
Time Tracker (Toggl)
Softphone ( Avaya )
Graphic designing tool ( Adobe Photoshop / Canva / Paint )
Video editing tool ( Canva, Filmora, Windows Movie Maker )
E-commerce website ( Shopee / Lazada )
Social media sites (
I'm in the Philippines. I am willing to work with anyone across the world.
If my skills meet your needs, please feel free to send me an invite. I'm available every day.
Experience: Less than 6 months
Experience: Less than 6 months
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Davonna Willis
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