Sharlene

SEO CONSULTANT/ SOCIAL MEDIA CONSULTANT / CSR MANAGER

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 12th, 2024 (7 days ago)

Member Since

August 18th, 2021

Profile Description

My name is Upgrade to see actual info. I am a hard-working, reliable, creative, and passionate Customer Service Specialist, SEO Consultant, Facebook Ads Specialist / Social Media Manager / Virtual Assistant / Graphic Designer.

I earned my degree from Ateneo de Naga University—one of the best-performing schools in the Philippines. I took Business Administration for four years, majoring in Marketing Management.
I can help you position your business to make a remarkable presence online and guide you throughout. Being a business-minded individual I know how to manage and run your business. I can make purposeful content that can lead campaigns into sales. I can provide goal-oriented decisions which are vital in planning and making content. I can provide decisive answers to your client’s concerns, and knowledgeable and opinionated responses. I have assertive problem-solving skills which are essential during atypical circumstances.

As a Social Media Manager, I can help you monitor your social media platforms. I can provide excellent customer support, I can manage the scheduling and proofreading of your campaigns and other content materials to increase brand awareness. As a content creator, I can plan and integrate strategies for your product launch. On top of that, I am also a Graphic Designer, I can edit photos and videos. 

Here are some of the services I offer as a social media manager:?Content Post Management?Content Publishing?Daily social media monitoring & reporting?Page 
Setup and Design?Content Post Management

I've worked at Ford as an Insurance and Finance Coordinator. My work experience with the company made me independent and resourceful since I was self-trained because I was not allowed to have formal training in the main branch due to the pandemic. With perseverance and dedication, I utilize all the resources to perform well on my job. 

I am also an experienced Customer Service Representative. I have almost two years of solid experience handling customer complaints, follow-up orders, client dispute documentation, and after-sales assistance.

I had experience working as a volunteer teacher in a Public school. This teaching experience made me passionate and understanding about dealing with people.  Most of my students were illiterate and financially challenged.

I am always rooting for my skills to improve. I just had intensive training under the Department of Information and Communication Technology. I obtained skills essential as a Social Media Manager and acquired a lot of strategies and skills essential for social media management that can help you and your business attain the goals that you desire.

I also have experience as a Customer Service Representative. I have almost two years of solid experience handling customer complaints, updating our client's orders, client dispute documentation, after-sales assistance, email handling, and providing technical support to clients across Canada.

I am delighted to work as a Social Media Manager. I am adept at learning new things and quickly improving my skill set as my job requires.

Customer Service Skills

Communicate professionally
Problem solver
Detail Oriented
PunctualEmail Handling

Applications and Tools, websites I use

Google Sheets
Google Docs
Microsoft ( Excel / Word / PowerPoint )Emailing system ( Outlook )
CRM ( Trello )
Website Creator ( Strikingly and Wix )
Time Tracker (Toggl)
Softphone ( Avaya )
Graphic designing tool ( Adobe Photoshop / Canva / Paint )
Video editing tool ( Canva, Filmora, Windows Movie Maker )
E-commerce website ( Shopee / Lazada )
Social media sites ( Facebook / Instagram / Pinterest / Twitter )


I'm in the Philippines. I am willing to work with anyone across the world. 
If my skills meet your needs, please feel free to send me an invite. I'm available every day. 

Top Skills

Real Estate » Appointment Setting

Office and Administration » Email Management

Office and Administration » Personal Assistant

Experience: Less than 6 months

Other Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Experience: Less than 6 months

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Travel Planning

Basic Information

Age
30
Gender
Female
Website
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Address
NAGA CITY, CAMARINES SUR
Tests Taken
None
Uploaded ID
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