Hi, I am Customer Service (Chat/Email Support) savvy. The accounts that I have handled were Telecommunications and E-commerce.
My daily tasks were as follows:
-Tracked customer's order status
-Basic troubleshoot on signal coverage
-Assisted customers with their monthly bill
-Responded to tickets regarding the disputes
Here are also the skills I have learned:
-Photo Editing; Background Removal, Thumbnails, logos, postcards
-Simple Video Editing, through Canva.
-Knowledge in GSuite, Trello, Asana, Slack.
-Knowledge in Microsoft; Teams, Office, Excel, and PowerPoint Presentation.
-Data Entry (Typing and converting Scanned PDF into Excel and Microsoft)
Can handle Live Chats.
Answer daily tickets or
Managing and organizing
Knowledge in eCommerce tools like Zendesk, and Magento.
I have one year experience in a chat support and email support.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.