Albert

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

August 14th, 2023 (227 days ago)

Member Since

August 16th, 2021

Profile Description

Hi, I am Customer Service (Chat/Email Support) savvy. The accounts that I have handled were Telecommunications and E-commerce.
My daily tasks were as follows:
-Tracked customer's order status
-Basic troubleshoot on signal coverage
-Assisted customers with their monthly bill
-Responded to tickets regarding the disputes

Here are also the skills I have learned:
3D ARTIST - ILLUSTRATOR
SIMPLE MOTION GRAPHIC
3D MOCKUP MODELLING

VIRTUAL ASSISTANT
-Photo Editing; Background Removal, Thumbnails, logos, postcards
-Simple Video Editing, through Canva.
-Knowledge in GSuite, Trello, Asana, Slack.
-Knowledge in Microsoft; Teams, Office, Excel, and PowerPoint Presentation.
-Data Entry (Typing and converting Scanned PDF into Excel and Microsoft)

E-COMMERC
Can handle Live Chats.
Answer daily tickets or emails.
Managing and organizing emails.
Knowledge in eCommerce tools like Zendesk, and Magento.

Top Skills

Customer Support

Customer Support » Email Support

Other Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Professional Services » Architectural Services » 3D presentation/ rendition

Experience: Less than 6 months

Design » 3D Design » 3D blender

Experience: Less than 6 months

Design » 3D Design » 3D illustration

Experience: Less than 6 months

Design » 3D Design » 3D modeling

Experience: Less than 6 months

Video Editing

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Mandaluyong City, Metro Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 23%
Influence: 19%
Steadiness: 45%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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