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Virtual Assistant

99 ID PROOF
Verified
Timeproof:
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EXPECTED SALARY
Php 35,000.00/month
( $607 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $4.68 USD/hr )
EXPERIENCE OVERVIEW
Customer Service - Chat and Email Support
BASIC INFORMATION
Age:
26
Gender:
Male
Location:
Mandaluyong City, Metro Manila
Tests Taken:
IQ
Score:  118

DISC
Dominance:23%
Influence:19%
Steadiness:45%
Compliance:13%

English
 C2(Advanced/Mastery)
Last Active:
September 23rd, 2022 (9 days ago)
Member Since:
August 16th, 2021
SKILL SUMMARY

Hi, I am Customer Service (Chat/Email Support) savvy. The accounts that I have handled were Telecommunications and E-commerce.
My daily tasks were as follows:
-Tracked customer's order status
-Basic troubleshoot on signal coverage
-Assisted customers with their monthly bill
-Responded to tickets regarding the disputes

Here are also the skills I have learned:
VIRTUAL ASSISTANT
-Photo Editing; Background Removal, Thumbnails, logos, postcards
-Simple Video Editing, through Canva.
-Knowledge in GSuite, Trello, Asana, Slack.
-Knowledge in Microsoft; Teams, Office, Excel, and PowerPoint Presentation.
-Data Entry (Typing and converting Scanned PDF into Excel and Microsoft)

E-COMMERC
Can handle Live Chats.
Answer daily tickets or emails.
Managing and organizing emails.
Knowledge in eCommerce tools like Zendesk, and Magento.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Speaking
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel

English
SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Graphics & Multimedia
SKILL RATING
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

I have one year experience in a chat support and email support.

SKILL RATING
  • Customer Support
  • Email Support

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