I have been with the retail/ sales industry for 7 years
now. I am skilled in operations management such as overseeing store operations
activities go smooth on a daily basis.
In addition to that since I am a graduate of a business course, I have thorough
understanding of business needs especially in organizing and administrative
To obtain employment in a company where I can maximize my sales and management skills, program development, and training experience.
MEEK DIGITAL BUSINESS SOLUTIONS April 2021- July 2021
Maintains office services by
organizing office operations.
Ensure adherence relevant to the
company procedures and policies.
Ensure that tasks assigned by
clients to VAs are accurate and submitted on time.
Filters prospective clients.
DIGITEL MOBILE PHILIPPINES December 2020 -February2021
Assistant Store Specialist- OIC
Achieves sales targets by developing store initiatives to attract new account and retain existing accounts.
Adheres to prescribed Daily Routine.
Measures sales force effectiveness and monitoring performance.
Reviews retail store shop floor management standards.
Executes efficient frontline and backroom operations by partnering with third party manpower pool.
Develops team capabilities by coaching and mentoring tea
Develops digital proficiency.
Branch Inventory Officer-OIC June2015- November 2020
Issues, transfers and releases stocks to branch personnel on a daily basis.
Conducts physical inventory of stocks daily and bi- monthly.
Cascades information on available and stock out inventory.
Monitors unliquidated stocks of front liner and ensures return of stocks by the end of day.
Ensures on time sending of reports to the warehouse.
Conducts reconciliation of noted and reported inventory variances.
Provide support to the store management team in overseeing store operations as needed in the absence of the Branch Manager/ Assistant Branch Manager.
Ensures compliance of credit policy by conducting thorough credit evaluation assessment and review of new and existing customer applications to deliver quality applications.
Customer Service Representative- Front line May 2013- May 2015
Assists customers with after sales concerns of accounts.
Files disputes of customers for their accounts and provides updates once resolved.
Achieves individual sales targets for new line acquisition and retention
Performs outbound selling activities.
LEIGHTON CONTRACTORS PHILIPPINES INCORPORATED (MANILA, PHILIPPINES)
Project Secretary (Davao Power Plant Project) Oct 2012-February 2013
Schedule and coordinate meetings,appointments and travel arrangement for managers or supervisors.
Assist in the preparation of monthly and forecasted progress claim for submission to client.
Update Project Manager of scheduled meetings with client, teleconference, monthly consortiu
Maintain and update project staff list and directory.
Collate and ensure the process and approval of documents such as payroll costing, purchase requisition forms, staff resourcing authorization and etc.
Prepare and edit documents including correspondence to clients and subcontractors, monthly project review reports and internal and external memos.
BORDER INTERIOR DESIGN AND DECORATION (Abu Dhabi, United Arab Emirates)
Executive Secretary/ Receptionist May 2011-June 2012
Coordinate all activities related to document control and procedure including technical documents,drawings and commercial correspondence.
Ensure that controlled copies of latest approved documents are distributed to appropriate personnel,clients and suppliers.
Maintain updated records of all office documents.
Prepare quotations for suppliers.
Directs visitors to appropriate contacts
Answers visitor or client queries about the company or office transactions.
GLOBE TELECOMMUNICATIONS (Philippines)
Process Admin OCTOBER 2007-FEBRUARY 2011
Assists in processing of Globe Broadband applications from Third Party Agents.
Monitor status of applications and submit sales report to the Area Manager.
Maintained inventory of stocks such as modems and globe tattoo prepaid kits.
Ability to support the department,working with colleagues to improve procedures, analyze requirements and improve the day to day workings of the area.
Support the manager of the team in all activities.
PHILIPPINE LONG DISTANCE TELECOMMUNICATIONS (Philippines)
Customer Service Representative JULY 2006 – SEPTEMBER 2006
Respond to customer inquiries.
Research required information using available resources
Identify and escalate priority issue.
Provide customers with product and service information.
Follow up customer calls where necessary.
Complete call logs and complete call reports.
Respond promptly to customer inquiries,handle and resolve customer complaints.
Obtain and evaluate all relevant information to handle inquiries and complaints
Process orders, forms, applications and requests.
Manage customers' accounts.
Technical Skills and Strength
Proficient in MS Word, MS Excel and MS Power Point.
Knowledgeable with Canva, Google Workspace,Calendly,Trello,and Slack
Excellent analytical skills and a team player
Self-motivated and result-oriented
College (March 2006) : Bachelor of Science in Commerce
Major in Management Accounting
Ateneo de Davao University
Davao City, Philippines
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.