20e44988fbd 81 90d 80090d9c

Customer Service Representative

50 ID PROOF
Timeproof:
EXPECTED SALARY
Php 50,000.00/month
( $1,019 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $11.78 USD/hr )
EXPERIENCE OVERVIEW
13 years in Customer Service with Sales Background
BASIC INFORMATION
Age:
38
Gender:
Female
Tests Taken:
None
Last Active:
2021-08-03
Member Since:
2021-08-03
SKILL SUMMARY

Specialist with experience in team handling, reporting, quality auditing and managing project. Strong problem - solving skills with attention to detail and accuracy. Perceived as a committed team player with proven success in coaching and mentoring associated. Proficient in Word, Excel and Powerpoint.
Strengths Include:
Multitasking
Project Management
Problem Resolution

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Project Coordinator
  • Quality Assurance
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked for the biggest bank in the US for more than 10 years now. I was able to managed a team as a relief team manager. I was able to worked at Upwork as virtual assistant before landing at my current job now.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research

English
EXPERIENCE

English is my second language at home. Worked at the BPO industry for more than 13 years now with Canadian and American account work experience.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
EXPERIENCE

I have 3 years experience in Inbound and Outbound Sales from a previous employer for a VOIP Service.

SKILL RATING
  • Lead Generation
  • Sales Representative
  • Telemarketing

Customer Service & Admin Support
EXPERIENCE

I have been in the BPO industry for more than 10 years now doing phone support and email support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Project Management
EXPERIENCE

I've worked on projects in our BPO industry with party events.

SKILL RATING
  • Other Project Management

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