Specialist with experience in team handling, reporting, quality auditing and managing project. Strong problem - solving skills with attention to detail and accuracy. Perceived as a committed team player with proven success in coaching and mentoring associated. Proficient in Word, Excel and Powerpoint.
I worked for the biggest bank in the US for more than 10 years now. I was able to managed a team as a relief team manager. I was able to worked at Upwork as virtual assistant before landing at my current job now.
English is my second language at home. Worked at the BPO industry for more than 13 years now with Canadian and American account work experience.
I have 3 years experience in Inbound and Outbound Sales from a previous employer for a VOIP Service.
I have been in the BPO industry for more than 10 years now doing phone support and email support.
I've worked on projects in our BPO industry with party events.
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