I am trained as a customer support associate from my previous job where I have the role as mediator for buyers and seller regarding disputes they can agreed on. With the marketplace policies, we let them first settle down, if not then that the time inter and provide suggestion or advice as possible.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.