*Troubleshoots hardware, software, and network problems via phone, chat or
*Perform installation, configuration and software upgrades on end user machines or servers.
*Perform account administration tasks
*Active Directory, O365 and exchange administration
*Take ownership of trouble tickets, working and tracking issues to resolution
*Perform PC Maintenance on Windows and Mac computers
*Record detailed information into Service Desk ticketing system
*VPN account setup, installation and repair (Sonicwall NetExtender, Barracuda, RRAS, SSLVPN)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.