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Customer Service Representative/Virtual Assistant

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 25,000.00/month
( $488 USD )
EDUCATIONAL ATTAINMENT
Bachelors Degree
AVAILABILITY
40 hrs/wk
( $2.82 USD/hr )
EXPERIENCE OVERVIEW
Qualfon Philippines- customer service representative for 9 years 2011-2020( assist customer general questions, refund request, technical support, chat support,
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Amlan, Negros Oriental
Tests Taken:
IQ
Score:  135

DISC
Dominance:38%
Influence:18%
Steadiness:16%
Compliance:29%

English
 C2(Advanced/Mastery)
Last Active:
2022-05-04
Member Since:
2021-07-16
SKILL SUMMARY

A motivated, adaptable, and responsible Education graduate seeking a position in any vacant position which will utilize and enhance the professional and technical skills that I have gained through out my studies and even past work experiences. I have a methodical, customer-focused approach to work, I have exceptional written and verbal communication skills, chat support, email support and technical support enhanced from being a customer service representative for 9 years. I am a creative thinker and a problem solver, I am
also a detailed record keeper that I make sure I do the task’s given with outmost perfection and most specially I have a strong drive to see things through completion.

WORKER SKILLS
TOP SKILLS
  • Event Planner
  • Personal Assistant
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Copywriting
  • Instagram Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE


SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I am an on call tutor and is working as a customer service representative for 9 years were in our customer’s native language is English. I assist with all there general questions, adding services on there devices and even technical troubleshooting.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I am a  writer in our school news gazette starting from my freshmen years up until I had already graduated.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

In my past job as a chat support representative part of our work is also to post advertisements on any social media platform like facebook, instagram and even on our clients website. We post information about latest promotions and offers that we have that could gain additional customer.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Customer Service & Admin Support
EXPERIENCE

I have been working as a customer service representative for 9 years were everything that is mentioned here is our main priority.. Chat support, email support, technical support, phone support and even up to general questions.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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