VA I CSR I DATA ENTRY I RESEACHER

Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($2,000.00/month)

Associates degree

Last Active

March 27th, 2023 (395 days ago)

Member Since

July 14th, 2021

Profile Description

With over 5 years of extensive experience in customer support, I am not only an effective communicator and negotiator but also with a proven track record of success in meeting all assigned targets and finishing projects within the schedule.
I was in charge of handling customer questions and concerns in a timely and professional manner. I take pride in conducting myself in a professional manner when representing a company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs.

These are the companies I worked with:
+ Comcast
+ Charter Communications
+ BeyondMenu
+ qMenu360
+ PikesPeak SEO
+ Sears
+ StraightTalk
+ Aspenberry
+ MailboxUniverse
+ Melrose Partners
+ GCS

Work Experiences:
+ Customer support - email, chat & phone
+ Technical support - phone & chat
+ Research
+ Order Processing
+ Data entry
+ eCommerce
+ Appointment Setter
+ Sales

Skills:
+ Good communication skills
+ Customer service
+ Data Entry
+ Researcher

I am familiar with the following tools:
+ Slack
+ Shipstation
+ Finale
+ Google docs
+ Dropbox
+ Dolphine PowerDialer
+ Freshdesk
+ LiveChat
+ Magento
+ Ebay
+ Amazon
+ LinkedIn
+ MS Office