Customer Service Representative / Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Associates degree

Last Active

June 3rd, 2022 (686 days ago)

Member Since

July 11th, 2021

Profile Description

I am an expert in Customer Service, Technical Support, Sales, Data Entry, Email management, and Admin tasks. I have three years of call center experience.
I am creative, critical, responsible, committed, and highly proactive. I do not mind working long hours and I am always willing to work with new people. If I send a proposal it is because I am seriously interested in the job.

Highlights of my experience include:

*Customer Support*

> Customer support - email, live chat, social messengers, ticketing systems, calls
> Pre-Sale customer service - product and service sales, upsell, close sales
> Post-Sale Customer Service - customer and product support, refunds, warranties
> Manage & Resolve customer issues and complaints

*Administration & Back Office*

Along with customer service experience, I can assist with administration, virtual assistant, and back-office tasks to keep your business running smoothly.

>Data Processing - researching, compiling data in spreadsheets, verifying records
>Ecommerce - order processing, inventory, refunds, administration
>General Tasks - Any admin related or back-office tasks I'm ready to assist

I can Speak and Communicate in English Fluently. I have a dedicated Workplace, Laptop, and a stable Internet Connection. I am very reliable and I work professionally. I am available around the clock and willing to meet deadlines.