Honey

Quality Assurance Analyst / Technical-Customer Support Representative/Data-Entry

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Overview

Looking for full-time work (8 hours/day)

at $1.88/hour ($363.64/month)

3rd Yr Undergraduate BS in Computer Science

Last Active

September 29th, 2014 (4271 days ago)

Member Since

September 27th, 2014

Profile Description

I am a Quality Assurance specialist. I have been with BPO Industry for more than 5 yrs.
Worked with various American/Canadian Accounts. Involves technical, sales, billing and customer care support.
Wishing to be given a shot to work as home and venturing to work using Odesk.
I am hardworking, disciplined and can work with less supervision.
I could be of assistance if you need :
* Web Hosting Tech Support (Linux/Plesk)
- Domain Names (includes registration, renewal, transfer, and redemption)
- Email (POP3/IMAP and FTP Configuration)
- Web Hosting Concepts
- cPanel/WHM/ Plesk Panel/Direct Admin Panel
- DNS
- Sales and Billing Inquiries with familiarity of WHMCS Billing Software, Kayako and creating WIKI article for basin troubleshooting/work instruction
- familiar with applications like Hip Chat, Asana, Live Chat, PHPLive Chat
* TV/Cable, Router and Internet Support
- Router GUI setup
- Cable activation/set up (understands HDMI, Co-ax and other TV/Cable connection)
- Internet troubleshooting (wired and wireless connections)
* Virtual Assistant and Data Entry
* Singer/Voice Talent
- worked as professional singer in Hongkong (2001 - 2008)

Top Skills

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 98: DISC
Dominance: 32
Influence: 19
Steadiness: 23
Compliance: 27: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”