Current Employment Status:
Hired Full Time on May 9, 2023
I am a Virtual Assistant with experience in a Vacation Rental Company for 7 months, and in Lodging and Travel Management company in the USA for almost 2 years. I have over 13 years of proficiency in the Hospitality Industry focused on Customer Service and Guest Experience. I am a confident and highly motivated individual. I always strive to meet client needs.
SOFTWARE
Guesty
Breezeway
Airbnb
VRBO
TripAdvisor
Pulse /
Click Up
Go High Level
Enso
Seam
Autohost
Wildix Collaboration
Meta Workplace
Crewfacts and Highrise CRM
Slack and Trello
Microsoft Teams, Outlook, and
Vonage Business
Hotel Opera and HIS CRM
Infrasys and Micros CRM
SKILLS
Phone,
Customer Service and Guest Experience
Guest and Client Communication
Procurement and Rate Negotiation
Data Entry and Administration Tasks
Time Management
Detailed Oriented
Quick learner and flexible in a fast-paced environment
Strong personal and coordination skills
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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