*We identify potential future risk factor concerning our customers software and product application, then we offer solutions by giving them minor troubleshooting steps to resolve their problems real time, if its a severe case then we call out tech 2 or senior technician to assist them and relay the call to their department.
*We offer product protection for their newly installed software products or applications.I give them the next best price before selling the product,because its much
better that they know the value they're getting and with our expert opinion and expertise with our product since we value professional responsibilities than earn negative liabilites for all our after sales transactions.
*We do monthly and quarterly reports to review our goal if we met them or surpass our assigned goal for the whole team, we oftentimes help each other in some sensitive cases that has urgency, because some variant tech problems may have repercussion if not treated with 100% customer utmost accuracy in giving advises, we sometimes refer them offshore if its really difficult and unlikely cases specially if its has operational detrements
that may lead to reputational damage to the company.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.