Lyca

Customer Service|Real Estate VA|Copywriting

80 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $7.00/hour ($1,540.00/month)

Bachelors degree

Last Active

March 26th, 2024 (24 days ago)

Member Since

July 2nd, 2021

Profile Description

Hello there! Are you looking for a highly skilled and dedicated virtual assistant to support your business growth? Look no further! 

With extensive experience in Sales and Marketing, I am committed to providing outstanding service and consistently surpassing client expectations. My enthusiasm lies in utilizing my skills and experience to drive business growth and ensure utmost customer satisfaction. 

Here's how I can contribute to your success: 

***Customer/Sales Support***
- Provide exceptional customer support via phone, email, and live chat, addressing customer inquiries, resolving complaints, and providing product information.
- Maintain a high level of product knowledge to effectively troubleshoot customer issues and provide accurate solutions. 
- Build and maintain strong client relationships through regular communication and follow-up. 

***Marketing Support*** 
- Enhance and curate content and images for property listings, ensuring optimal presentation and engagement. 
- Effectively list properties on multiple platforms, including website, Upgrade to see actual info, and Facebook Marketplace, maximizing visibility and reach. 
- Implement a strategic posting schedule to optimize listing performance and monitor metrics to evaluate effectiveness. 
- Proficiently manage and maintain listings across various Facebook Marketplace accounts, ensuring accurate and up-to-date information. 

***Real Estate Experience***
With substantial knowledge and skills in the real estate industry, I excel at tasks specific to this field. I am proficient in the ff.:
-Property Listing Management 
-Facebook Marketing 
-Email Management 
-Calendar Management 
-Various CRMs such as Salesforce and Follow-up Boss
-Canva 
-Microsoft Office 
-G-Suite (word, sheer, calendar, etc.) 

Additionally, I am familiar with platforms like Zillow, Redfin, Carrot Website, Upgrade to see actual info, and MLS. 

***Ecommerce Product Uploader***
-Managed product uploading and catalog maintenance on Shopify
-Uploading product images, entering product details (such as title, description, SKU, price, etc.), and assigning relevant product categories and tags.
-Conducting quality checks to verify that the product information is correct, consistent, and aligned with the established guidelines and standards.

As a fast learner, I am capable of performing tasks with minimal supervision. I am passionate about expanding my skill set and staying updated with industry trends. My intense drive to deliver high-quality results will contribute significantly to achieving your business/personal goals. Get in touch with me today, and let's make a positive impact together!

Top Skills

Customer Support

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Creative Writing

Marketing » Social Media Management » Facebook marketing

Customer Support » Email Support

Office and Administration » Microsoft Excel

Accounting

Marketing » Email Marketing

Marketing » Copywriting

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Phone Support

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Basic Information

Age
27
Gender
Female
Website
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Address
Dulag, Leyte
Tests Taken
None
Uploaded ID
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