I have been promoted to increasingly responsible positions in the call center industry for more than 11 years. I served as a Customer Service Representative and Customer Service Manager, previously a Customer Experience Manager leading a group of Customer Experience Specialists, and now a Certified Healthcare Virtual Assistant helping a Personal Injury Law firm based in the U.S. as a virtual receptionist. Throughout my tenure, I have been building collaborative and professional relationships with my associates, specialists, leaders, and stakeholders. Also, I treated every detail with confidentiality. I handled customer and partner questions and concerns in a timely and professional manner (through Jabber, MS Teams, Cliq, phone calls, and
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.