LinkedIn Profile:
KEY SKILLS & COMPETENCIES:
• Excellent English Writing & Conversational Skills
• Proficient in various MS Office Applications
and productivity software know-how
• Social Media Management, writing web content & blogs
• Sales Data Analysis
• Stock Management
• Sales and Marketing Skills
• General Accounting
• Forecasting & Planning
• Preparing Presentations (PowerPoint, Google Slides, Canva)
• File organization and reports
• Web Research & Data Entry
• Familiar with Amazon Seller Central, Helium, WordPress, Thrive,
• Solid grasp of creating different types of Amazon Promotions (Lightning deals, Prime Discounts, and Vouchers)
• Leadership skills
• Strong analytical & Problem-Solving Skills
• Detail Oriented, Resourceful & Organizational Skills
• Basic Photo Manipulation/Editing (Photoshop, Lightroom)
• Typing & Database Management
• Customer Service Skills
• Transcribing
• Basic Web Development
• Lead Generation
• Appointment Setter
• Planning & Scheduling
• Marketing Research & Competitors’ Analysis
•
• Graphic Design
WORK EXPERIENCE:
All-rounder Virtual Assistant - Part time (Andrew Wallis Consultancy- United Kingdom) August 2022- present
Providing marketing & admin support, as well as webpage design. Graphic designing for different marketing materials. Helps in creating online course & sales pitch deck.
Updates and manages the CRM Flowchat. Designed the webpage for online course using Wordpress+Thrive Apprentice.
Executive Assistant (to the Chairman of the Board
The Pincomb Group/IBCCES- Florida, USA) July 2021- May 2022
Admin: Managed Chairman’s calendar and set up and organized meetings; Managed his inboxes and responded to
General Admin VA & Marketing VA Locksourcing Ltd., London UK (Amazon Private Label Seller) Dec 2019- April 2021 Generate and analyze sales data and reports (daily and weekly). Recommend business actions based on analytical findings. Includes defining new marketing & pricing strategies to improve product performance. Responsible for creating Amazon deals and promos. Monitors stock levels to avoid inventory issues and help manage stock liquidation. Manage master data, including creation, validation, updates, and deletion. Prepare presentations and reports for webinars and client meetings. Create and update listings on Amazon. Prepare social media posts. Handle customers’ requests for Reverse ASINs. Assist and support with general operations as directed.
Jewelry Shop Manager
Excelsior Maldives (Soneva Jani Resort)
Maximize sales and profitability goals. Educate and advise guests on the best selection for their specific needs. Provide customer service. Build and maintain a good relationship with guests to promote loyalty. Manage the visual display. Responsible for the safekeeping of the merchandise. Do monthly sales report to be submitted to finance & to the owner. Update the website by doing photoshoots on the pieces in a creative way. Responsible for ensuring optimum boutique maintenance that reflects the brand standards.
Import/Purchasing Manager
FANTASY PVT LTD
Responsible for planning, directing, and monitoring of company's business procurement activities of goods, materials, and supplies ensuring standards of price, quality, timing, and reliability of supply are met. Responsible for sourcing, negotiating, purchasing & timely receipt of all goods/shipments. Forecast, monitor and control stock inventory at optimum level. Conduct, monitor, and evaluate suppliers' performance to drive improvements in quality, cost, delivery, and service. Liaise with Finance Department to ensure accurate and timely payment of invoices. Work closely with internal departments, external suppliers & logistics on purchased items. Control purchasing department budget by improving cash flow by identifying cost-saving areas, price negotiations, and improving credit facilities with suppliers. Ensure maintenance of a complete, updated purchasing record & pricing. Identify potential suppliers, visit existing suppliers, and build & maintaining good relationships with them. Organize the clearance of goods from the air/sea ports. Generate monthly purchasing reports and update management during a management meeting. Managing, training & developing the procurement & clearance team in meeting departmental & company goals.
Customer Service Agent (Singapore Airlines)
SATS LTD
Act as an ambassador of Singapore Airlines, central to the smooth running of the airport landslide operation. Provide first-class customer service to ensure that passengers are efficiently and safely checked in for their flight. Using a computerized system (Krischeck) to ensure passengers and their baggage are checked in correctly. Board and meet flights. Check passports, visas, and other relevant documentation. Assists passengers with special needs (Handicapped, Unaccompanied Minors, Non- English Speaking Passengers, etc.)
Sales Assistant
DUBAI DUTY-FREE
Provides World Class Service to all passengers. Assists Passengers with Dubai Duty-Free product selection (handled MAC &Givenchy products). Processes payments of various kinds. Utilizing specialist product knowledge. Monitors and updates sales display areas. Stocking, replenishing, and cleaning sales areas. Participates in LAGS (Liquids, Aerosols, and Gels Restriction) in Australian and US flights.
Customer Relations Assistant / Sales Executive
PGA CARS INC. (Porsche & Audi Dealership)
Human Resource Frontdesk
SYKES ASIA INC.
EDUCATION:
Dean’s Lister (1st Semester, 4th year)
Society of Young Entrepreneurs (member
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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