Jenina

Verification Officer

55 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $3.41/hour ($300.00/month)

High school diploma

Last Active

July 3rd, 2021 (1020 days ago)

Member Since

June 23rd, 2021

Profile Description

I have been working in BPO industry for about 10 years. I started as a customer service representative for PayPal (ePerformax) where I have assisted customers/ clients about settings, set up, policies, transaction, dispute and processes that is related to their account or in general. I also worked for Telstra (Teleperformance) Residential billing specialist where I helped customers understand their bill, process application over the phone and check status of their Mobile, MWB and internet Upgrade to see actual infolled for Dodo Australia (Acquire Asia Pacific PH) customers about pending requirements in order for their application to be completed and also explained the status of it. Currently doing verification for Citi clients about credit card application. Aside from that I have done some admin works while doing verification like searching and linking of previous accounts and application to current one; Sorted emails, documents and applications; did some data entry where I transferred application details to system; and verify documents details are all valid and complete.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
34
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
DISC
Dominance: 20
Influence: 24
Steadiness: 24
Compliance: 32
English
C1(Advanced)
Uploaded ID
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