Looking for a go-getter Admin Assistant who is independent, a problem-solver, and invested to see your business flourish? Well, look no more! end your search with me *wink*
Let me help you grow your business! :)
Here's my portfolio for your reference:
Here is my skill set:
Software
- Proficient in Project Management tools (Trello, Asana, and Clickup
- Proficient in Spreadsheets and Airtable
- Proficient in Google Workspace and Microsoft Office Tools
- Proficient in Zendesk Ticketing Software
Experience
- Virtual Assistant
- Administrative Support
- Cross-team collaboration and Teamwork
- Search Engine Optimization Copywriter
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- Basic Graphic designing, and Photo and Video editing
- Customer Service | Multi-Skilled Inbound, Chat, and
- Bookkeeping using Halaxy and Xero
Education and Certification
- Bachelor's Degree in Business Management majoring in Business Economics | Cavite State University
- Google Ads Display Certification | January 2022- January 2023
- HIPAA Awareness for Healthcare Providers | January 2022- January 2024
- Amazon Seller VA Masterclass | Issued: August 31, 2021
- Business Virtual Assistant Staffing Agency Certification of Completion | Issued: February 04, 2022
Skill Set and Personality
- Analytical and Multitasking Skills
- Excellent Communication Skills
- Take ownership and pride in my work
- Great Time Management Skills
- Tony Robbins DISC and Motivators Result: Examiners are steady, objective, and analytical.
- Enjoys a fast-paced environment
- Thrive in a macro-management leadership style
Let me know more about your business. Talk to you soon! :)
I. Admin Assistant
- 2 years of experience as the sole Administrative Officer for a local company that has a centralized business structure.
- I handled the entire Asset Acquisition and Return Merchandise Authorization for all our over 60 outlets nationwide.
-I'm great at time management, multitasking, problem-solving, and cross-team collaboration.
-I take ownership of my work and take pride in my contributions to my job.
- Updated the SOP for the two (2) major duties I was handling.
- Established the listing of the Supplier Accreditation Form as per Bureau of Revenue (BIR) regulation.
II. Excel and Data Entry
- Proficient in Microsoft Excel and created Dashboards using this software for monitoring the progress of my tasks and to easily collaborate with several departments.
III. Project Coordinator
- Since Return Merchandise Authorization (RMA) processes are not yet studied deeply by the company I worked with, I consider this as a project. Since the company’s setup is centralized, for each and every RMA case that was submitted to me, I collaborated with at least 5 departments and we all worked together to solve. In 2 years' time, we were able to solve 350 RMA cases.
IV. Research
- As an Admin, I created a Comparative Analysis for each supplier quotation and materials/ devices we can choose from.
- I also contributed more than 300 new and verified suppliers to the company’s Supplier Database.
If you want someone who does more than her scope of work, I'd be glad to join your team.
- 4 months as a Search Engine Optimization (SEO) Copywriter
- 4 years of experience as an Inbound, Chat, and Email Customer Support Representative for US and UK-based clients.
- Received awards as Top Customer Support on a monthly and quarterly basis.
-4 months as a Search Engine Optimization (SEO) Copywriter.
- I use Grammarly Google Extension and Reverso for proofreading.
4 months as a Search Engine Optimization (SEO) Copywriter
Tools that I have been using for more than 3 years:
1. Photo Editing- Gimp, Canva Pro, Adobe Lightroom, Snapseed, PhotoRoom, Photopea
2. Graphic Designing- Canva Pro
3. Video Editing- VSDC Video Editor
- I am formally trained by a 7-figure Amazon Seller on how to forecast and manage the inventory for Amazon Sellers.
- I also did Inventory Management and Purchasing for our retail and wholesale family business for 2 years.
- 4 months as a Search Engine Optimization (SEO) Copywriter
- 4 years of experience as an Inbound, Chat, and Email Customer Support Representative for US and UK-based clients.
- Received awards as Top Customer Support on a monthly and quarterly basis.
I have HIPAA Awareness for Healthcare Providers Certification valid from January 2022- January 2024 when I worked for a US-based client as a Medical Payment Posting Specialist for 4 months.
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