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Experiences
2017–2020 Electronic Money Movement• Fraud Specialist • JP Morgan
Chase and Company.
2019–2021Sales Team• Admin Virtual assistant • Ultragreen Lawn Services.
2019–2021 REVA•Virtual Assistant for Real Estate • Calvary Realty ServicesLLC
2012–2017 Team Leader• Supervisor • Teleperformance Phil.
Education
Polytechnic University of the Phil.
Santa Rosa Campus Santa Rosa City, Laguna Bachelor of Science in Education English
A BPO employee for ten years, most recently at JP Morgan Chase and
Company as a telephone banker handling fraud cases, disputes, and customer
service. I worked as a fraud specialist for a large bank in the United
States, where I was in charge of monitoring money transfers from one account
to another, reviewing fraud and legit money movement activities and all
related queries. Before that I worked in Teleperformance Philippines from
2012 to 2017. Started as a customer service representative for a
telecommunications business, then was elevated to a trainer/supervisor during
the last two years of my employment. Also, a part-time virtual assistant for
more than a year now, I'm with a small group of people working part-time
virtual assistance handing real estate, virtual advertising on social media
platforms. Help desk assistance, personal VA.
Area of Experties:
-Create New Accounts in GoHighLevel
-Create New/Edit Existing Snapshots
-Setup Twilio & Phone numbers
-Update Custom Values
-Setup Mailgun
-Setup Calendars
-Workflows
- Funnel Building (Desktop and Mobile Responsive)
- Setting-up Campaigns
- Building Triggers and Setting -up Automation
- Troubleshooting Problems within GoHighLevel
- Setting up Domain Records for Mailgun and Funnels
- Integrations of Other Apps to GoHighLevel (ex. Google Spreadsheet, Docusign)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.