Rechelle

Customer Support associate, email support, data entry, ppc

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Overview

Looking for All Saturdays and Sundays of September 2014 and 5pm on weekdays work (8 hours/day)

at $6.84/hour ($1,321.60/month)

College Graduate

Last Active

June 5th, 2026 (4 days ago)

Member Since

September 9th, 2014

Profile Description

Results-driven Customer Service and E-commerce Support Specialist with over 13 years of experience in customer service, retention, billing support, healthcare coordination, and remote e-commerce operations. Skilled in handling voice, chat, and email support while delivering excellent customer experiences and resolving complex concerns efficiently.

Experienced in Amazon Seller Central, Shopify support, order management, refunds, fulfillment tracking, account health monitoring, and customer retention strategies. Strong background in telecommunications and sales support, including upselling, plan retention, and handling escalations for major international accounts such as Sprint, Telstra, and Comcast/Xfinity.

Highly organized, adaptable, and detail-oriented with proven ability to multitask, work independently in remote environments, and maintain high-quality performance in fast-paced settings. Proficient in various CRM systems, spreadsheets, reporting tools, and team collaboration platforms.