E-commerce Virtual Assistance/Customer Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 18th, 2024 (32 days ago)

Member Since

June 10th, 2021

Profile Description

Your satisfaction is my main objective. HIRE ME:)
Experienced professional with a robust background spanning 6 years in the Business Process Outsourcing (BPO) sector, specializing in customer support. Additionally, possess 3 years of expertise in the dynamic realm of e-commerce, serving as an E-commerce Specialist and PPC (Pay-Per-Click) Specialist. Proven track record in delivering exceptional customer service and leveraging digital marketing strategies to optimize online presence and drive business growth in the e-commerce domain.
?I have 3+ years of experience in PPC since 2018 supporting small and large businesses.
?Setting up bid budgets
? Product listings
? Product keywords, optimization
? Reporting ROI, ADO
?6 years+ in the BPO as Customer Support way back in 2011
?Inbound call
?Outbound call
???Email support
?Chat support
Here are the tools and tasks that I can help you.
SOFTWARE EXPERIENCE
??Market Research
??Salesforce
??Zendesk
??Homebase
??Gmail
??Microsoft Office (Excel, Powerpoint, Word)
??Google Suite (Sheets, Docs, Keep, Slides)
??Social Media Management
?? Virtual Administrative Assistant
??Tech/Information System Support
??Canva
??ChatGPT
CRM
??Asana
??Hubstaff
Communication
????Skype
??Trello
??Slack
??Google Pages
I'm here to help you out by providing an end-to-end process and focusing on business growth.
Talk to us! Let's schedule an initial meeting so we can work around your ideas and budget.