I'm an experienced CSR that have Excellent spoken and written communication skills, willing to work as team member without supervision. I can work independently but ensures that everything will be best with the company. I'll be a great asset due to my excellent customer service skills and looking forward to work to with you in long term.
Currently, I am working as CSR, I’ve been there for just over two years. My responsibilities were answering incoming calls from customers, Assist members with requests for information, complaints, making appointments, and resolving issues. We Collect copays, deductible paymentsassisting them with their medications as well as setting up appointments to their doctors.
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