As a former Customer Service Representative, I am experienced in providing product/services information, answer questions and provides resolutions to any problem the customers have with accuracy and efficiency. Being on this niche for several years made me a person who is patient and empathetic. I can put my self in the customer's shoe. Problem solving also comes naturally. I also experienced providing basic troubleshooting and learn to investigate whenever I don't have enough information to answer customer's inquiry. As a customer service representative, my goal is to provide an excellent service standards respond efficiently to customers and maintain the high satisfaction of the customers.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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